Terms of Service

Privacy Policy

Privacy Policy for ShidaSweets.com

Last Updated: August 7, 2025

Your privacy is important to us. This policy explains what information ShidaSweets ("we," "us," or "our") collects and how we use it when you visit ShidaSweets.com (the "Site") or use our services. By using our services, you agree to the collection and use of information in accordance with this policy.

What Information We Collect

Information You Give Us: When you fill out an order form, we collect your name, email address, phone number, and the details of your cake request. We also keep records of our email and text message conversations with you.
Information We Collect Automatically: Like most websites, our Site uses standard technologies like cookies and analytics tools (e.g., Google Analytics). These tools help us understand how visitors use our site, which allows us to improve our services. This automatically collected information may include your IP address, browser type, and browsing activity.
Transactional Information: We use trusted third-party payment providers like Stripe to process payments. We receive confirmation of your payment, but we do not collect or store your full credit card details on our Site.

How We Use Your Information

We use your information for a few key purposes:

To Fulfill Your Order: To process your request, create your invoice, and communicate with you about payment and pickup/delivery.
To Provide Customer Service: To answer your questions and provide support.
For Marketing & Feedback (With Your Permission):
- To send you review requests or ask for referrals after you've enjoyed your cake.
- If you opt-in, we may send you occasional emails about new flavors, special promotions, or events. You can unsubscribe from these at any time.

How We Share Your Information

We do not sell your personal information. We only share it with essential partners who help us run our business:

With Service Providers: We share information with the technology companies that power our operations. This includes communications platforms, data analytics providers, website hosting services, and secure payment processors (like Stripe). These providers are bound by contract to keep your information confidential and use it only for the services they provide to us.
For Legal Reasons: We may disclose information if required to do so by law.

How Long We Keep Your Information

We will only keep your personal information for as long as it is necessary to fulfill the purposes outlined in this policy, such as completing your order and for our business records, unless a longer retention period is required or permitted by law (such as for tax or accounting purposes).

Your Privacy Rights

You have control over your information. You have the right to:

Know what personal information we have collected about you.
Request correction of any inaccurate information.
Request deletion of your personal information.
Opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

Residents of states like California and Virginia have specific privacy rights, and we are committed to honoring all verifiable requests in accordance with applicable laws. To exercise any of these rights, please contact us at the email below.

Data Security

We take reasonable steps to protect your information using administrative and technical security measures (like SSL technology). However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Information From Minors

Our services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove that information from our records.

Our Stance on Third-Party Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites or services.

Controls for Do-Not-Track Features

Most web browsers include a Do-Not-Track (“DNT”) feature. As there is no uniform technology standard for recognizing and implementing DNT signals, we do not currently respond to DNT browser signals.

Changes to This Policy

We may update this policy from time to time. The revised version will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: